How to reach us by phone or email
Call Sunnyvale Porta Pros during business hours to talk through your job. A real person picks up. If you need a unit delivered tomorrow or this weekend, say that upfront. Emergency service runs on a different schedule and costs more, but we move fast. For standard portable toilet rentals, quote turnaround is usually under one hour. For larger jobs, construction sites with 20 workers or more, festivals, or mixed equipment orders, we ask for a few details first: site address, unit count, arrival date and how long you'll need the rental. Email works too, and we reply the same business day.
What to bring to the conversation
Know your headcount and your site type. Construction crews often need to meet OSHA 1926.51(c)(1) toilet ratios: one facility for 20 workers or fewer. Event planners think in guest count instead. Renovation jobs care about debris removal, so roll-off dumpster rental comes up early. If your crew handles paints, coatings or herbicides, you'll need a handwashing station that meets 29 CFR 1910.141(d)(2) for proper washing facilities. When you call, be ready to say where the unit goes, street address, not just "Sunnyvale", and whether the site has power and water nearby. For septic pumping service, tell us if you know your tank size; most residential tanks are pumped every 3 to 5 years depending on household size.
Locations we serve and drive times
Sunnyvale Porta Pros delivers across Santa Clara County. We cover Sunnyvale and reach Los Altos (5.2 miles west), Cupertino (5.3 miles south), Palo Alto (8.1 miles west), Saratoga (8.6 miles south), Milpitas (9.5 miles northeast), Menlo Park (11.0 miles northwest), and Campbell (11.1 miles southeast). Weekend and same-day service cost extra. If your job is outside these towns, call and we'll tell you whether we can reach it. For ADA accessible porta potties at events in Sunnyvale or neighboring areas, placement near the entrance matters. We know the terrain and can spot issues before delivery day.
Why call instead of booking online?
We ask because half the details you'll need aren't on a form. Is your Sunnyvale site in a parking lot, on gravel, or on a paved street? Can a 60 foot trailer back in, or do we need to hand-carry units? Do you need a restroom trailer with water and power, or is a standard unit fine? These questions change price and logistics. Talk to us first and you'll know exactly what you're getting and when.
What if I need service outside regular hours?
Call the emergency line. Nights, weekends and holidays cost more. We dispatch for medical events, disaster cleanup and construction emergencies. The phone number for emergency requests is on the request a quote page.
Can I upgrade or cancel after I book?
Yes. Call as soon as you know. Upgrades to deluxe flushable porta potties or extra storage container units usually happen with a phone call. Cancellations depend on how close you are to delivery. Talk to us about your change instead of worrying about policy.
Does Sunnyvale require a permit for a portable toilet?
Placement in the public right of way needs confirming with the city. Call us and we can walk you through what the city asks for your specific site.
Next step
Get a delivery date
Tell us the address, the dates and the headcount. We size the order and confirm the route.